![]() ![]() ![]() Thanks for your help Betty but I’m beginning to think there is some subtle issue that makes things occasionally go awry! Of course, I would have loved for there to be no issue with using the Full Function Print Driver but it looks like I will just have to use the ‘work around’. I’m much happier to do this as HP’s interface to the printer (which is HP Solution Center) it great and it gives me so much more flexibility with my scanning options. To be clear the problem will now not occur until the computer is cold booted again and then we are back in the ‘it goes faulty approximately one in five times scenario’. I don’t know why this happens but it does. When my computer cold boots up into ‘fault mode’ (ie the 'Current Location' of the temporary internet files location is blank) which happens about one time in five, if I then sign out of Windows 10 and sign back in again the problem is temporarily resolved (ie the 'Current Location' of the temporary internet files location is now correctly specified). However, the problem is not as bad as could be as I have a ‘work around’ to get things going. It seems that we are now looking at alternatives instead of addressing the issue of why my HP Photosmart 2610 printer, which according to HP is supposed to be Windows 10 compatible, is not fully compatible, or at least we can’t find out why it isn’t. Windows Fax and Scan is a little better than Paint but again it’s too basic. ![]() I looked at Windows Paint and it is very basic and would not suit my needs.I think from memory the printer was too old. Microsoft Support tried the Scan App and it definitely didn’t work.The first one requires the Full Feature Print Driver which is my problem all along.I had a look at the suggestions for scanning. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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